GRAND HYATT AMMAN RESIDENCES, Amman – Your ideal downtown stay
Hotel Overview
Grand Hyatt Amman Residences - 5-star luxury hotel near Queen Alia International Airport
Located in Amman, Grand Hyatt Amman Residences offers 5-star accommodation connected to the convention center. The hotel features a seasonal outdoor swimming pool, a fitness center, a shared lounge, a terrace, and a restaurant. Guests can access a spa and wellness center with a sauna, hot tub, and Turkish bath. Four onsite restaurants serve seafood and other cuisines. The property provides a paid airport shuttle service, and Queen Alia International Airport is 35 km away. Nearby landmarks include The Citadel (2.5 km) and Rainbow Street (1.5 km).
Rooms
Grand Hyatt Amman Residences offers 311 accommodations, including apartments with private entrances and kitchens. Units feature 1 to 3 bedrooms, seating areas, and private bathrooms with bidets and free toiletries. Each apartment includes a flat-screen TV with satellite channels, a washing machine, a coffee machine, and city views. Some units have ovens, dining areas, and dishwashers.
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Room Rates & Availability Tracker
Transportation Tips
Transportation Options
Amenities
General
- No smoking on site
- Wi-Fi
- Free parking
- Safe deposit box
- 24-hour reception
- VIP check-in/ -out
- No pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- 24-hour security
- Luggage storage
- Locker room
- Lift
- Currency exchange
- ATM/Cash machine
- Smoke detectors
- Fire extinguishers
- Key card access
- Key access
Sports & Fitness
- Fitness centre
- Sports trainer
Guest Parking
- Electric kettle
- Dryer
- Cookware/ Kitchen utensils
Services
- Paid airport shuttle
- Valet parking
- Room service
- Housekeeping
- Car hire
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Grocery shopping service
- Welcome drink
- Happy hour
Dining
- In-room breakfast
- Restaurant
- Snack bar
- Bar/ Lounge area
- Dinner
- Packed lunches
- Special diet menus
Business
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cots
- Babysitting/Child services
- Children's buffet
- Children's play area
Facilities for people with disabilities
- Toilet for disabled
- Bathroom for disabled
Spa & Leisure
- Seasonal outdoor pool
- Indoor swimming pool
- Sun terrace
- Leisure/ TV room
- Spa & wellness centre
- Sauna
- Turkish bath
- Steam room
- Jacuzzi
- Beauty treatment
- Back massage
- Head massage
- Full body massage
- Foot massage
- Pool with view
Room features
- Air conditioning
- Heating
- Soundproofed rooms
- Sitting area
- Terrace
- Garden furniture
- Dining table
- Ironing facilities
Bathroom
- Washing machine
- Free toiletries
- Sink
Self-catering
- Electric kettle
- Dryer
- Cookware/ Kitchen utensils
Media
- Flat-screen TV
- AM/FM alarm clock
Room decor
- Carpeted floor
Hotel Location
Guest Reviews & Ratings
The hotel was a disappointment with neglected rooms that do not reflect the Hyatt brand well. However, the staff tried to be helpful but lacked proper training. The location was subpar, around poorer parts of the city, but the free dining for club floor guests was a unique offering.
The hotel rooms were a disgrace to the Hyatt brand, filthy from floor to ceiling and neglected for a long time. On the bright side, they are large and comfortable but lack basic amenities like tea/coffee facilities and bottled water.
The rooms were quite disappointing, not up to the standards of the Hyatt brand, being neglected and dirty. On the positive side, they were spacious and comfortable, although lacking basic amenities like coffee and bottled water. The service was friendly but lacked proper training. The location was excellent, near shops and with great guest satisfaction feedback. Dining was highlighted by free options for club floor guests. The facilities were average with room for improvement.
The hotel is a complete letdown, from the neglected, filthy rooms without basic amenities to the untrained, albeit friendly, service staff. However, the location is top-notch, despite being near rough areas of the city.
The hotel's rooms are honestly a disgrace to the Hyatt brand. They were filthy from floor to ceiling, clearly neglected for a long time. However, on the bright side, the rooms are large and comfortable, offering a spacious environment. Sadly, they lacked any tea or coffee making facilities or bottled water.
The hotel is a letdown in terms of cleanliness and maintenance, lacking basic amenities like coffee and bottled water. On the upside, it's located in a great spot. Service, though friendly, lacks proper training. Dining is subpar, but the hotel offers some facilities to compensate.
The hotel's rooms, to be honest, are a disgrace to the Hyatt brand. They are not stocked with any tea or coffee making facilities or bottled water and were filthy from floor to ceiling, clearly neglected for a very long time. The location is excellent, near shops, but the surroundings were less favorable, covering them in scotch tape. Dining was noted to be free for club floor guests and served home-made jams. The facilities did not receive specific comments but seemed lacking based on the overall experience.
The Hyatt hotel was a huge disappointment in terms of cleanliness and maintenance, definitely not living up to the brand reputation. The rooms were filthy and neglected, showing signs of long-term disregard. However, the staff was friendly and courteous, but lacked proper training. The location, though covered in scotch tape, managed to be somewhat convenient. The hotel offered free dining for club floor guests, featuring regional products. The facilities scored low due to the old and poorly maintained condition of the premises.
The hotel rooms were not up to standards, being neglected with a lack of basic amenities, but the service was friendly. The location is excellent, although it borders some poorer areas, and the dining experience is limited to street food. Overall, the facilities were subpar, failing to meet expectations.
The hotel's room cleanliness and maintenance are truly disappointing, falling short of the Hyatt brand standards. Despite the neglect and oldness, the staff tried to be helpful, yet their service was lacking in professionalism and training. The location is excellent, although it's important to note the surrounding poorer areas. The dining experience offers hand-pulled noodles but needs improvement. The facilities are lacking, showing signs of aging and require attention.
